Corporate Skills

Business Writing Skills

(Duration 2 days)


For whom - Corporate employees


Features


  • Purpose of communication
  • Style and Formatting
  • Vocabulary
  • Avoid long winding sentences.
  • Power words that can be used
  • Avoid going overboard with your language
  • Fat free English
  • Words to use with customers
  • Make your writing active and specific
  • Avoid clichés
  • Simple and direct words are better
  • Tailoring language to your audience
  • Tips for writing Business emails
  • Write right

Benefit


  • Learn how to write accurate and concise emails to customers
  • Learn the importance of using the right language in order to avoid legal implications
  • Learn how to be assertive in your communication when dealing with Customers using unparliamentary language and those who go on and on making the same point.